Packages and postal matters

Internal mail - mail to staff at AU

Use the brown internal mail envelopes.

To be written on the envelopes:

  • Name of recipient
  • Department/administrative unit
  • Building-Room

Put the envelopes on the mail shelf OUTGOING INTERNAL MAIL (AU DESTINATIONS) at the Information Office.

Delivery and picking-up of internal mail envelopes shall be done by Internal Postal Service:

  • Weekdays (however, fewer days during corona) around 10:00 (give or take half an hour)

Letters to be sent by mail - Post Nord

Place letters to be sent by mail on the mail shelf OUTGOING EXTERNAL MAIL (NON-AU DESTINATIONS) at the Information Office. The letters shall be picked up by the internal mail service once a day around 10:00 (give or take half an hour).

Registered letters are to be marked by /R/ using a black marker, and a post-it note is to be attached to the letter giving the text (in Danish): "Skal sendes anbefalet". Place the letter on the mail shelf OUTGOING EXTERNAL MAIL (NON-AU DESTINATIONS). The letters shall be picked up by the internal mail service once a day around 10:00 (give or take half an hour).


Sending parcels to Denmark or abroad

For parcels within Denmark, use a Post Nord parcel label (red tray "LABELS for Danish parcels" in the mail shelf at the Information Office). Write weight of parcel and receiver's address on the label. Place the adhesive part of the label on the parcel and put the copy of the label in the black box marked "Flagpost". Then put the parcel on the mail shelf  OUTGOING EXTERNAL MAIL (NON-AU DESTINATIONS) where it will be picked up by the Internal Postal Service.

If you want to send a parcel abroad, use the special label (red tray "LABELS for parcels going abroad" in the mail shelf at the Information Office) for sending parcels abroad and fill in the label info. Carefully extract the customer copy before placing the adhesive label on the parcel. The customer copy is to be put in the black box marked "Flagpost". Then put the parcel on the mail shelf  OUTGOING EXTERNAL MAIL (NON-AU DESTINATIONS) where it will be picked up by the Internal Postal Service.


Sending Courier parcels with Blue Water


COURIER PARCELS WITHIN DENMARK:

  • Assistance for courier goods in Denmark (freight service/Post) through the Information Office.
  • All parcels must be in delivered to the Information Office before 11.30 am.


COURIER PARCELS FOR INTERNATIONAL DESTINATIONS:

NON-DANGEROUS GOODS COURIER PARCELS/COURIER LETTERS

The Information Office must have the following information:

  • Delivery address
  • Contact person
  • Telephone No.
  • Case and case No.
  • Dimensions and weight of the parcel
  • The content of the parcel

_______________________________

  • Sender's name
  • Sender's e-mail
  • Sender's telephone No.

DANGEROUS GOODS COURIER PARCELS

If you have a dangerous goods parcel you must contact Bo Richter first:

Bo Richter

Member of Administrative Staff

Please be aware that there are special rules and procedures for sending parcels containing dangerous goods. 
Read below before taking further action: