Call 112.

When you get through, you need to state:

• The location of the accident
• What has happened
• How many people are injured
• Your name
• Where you are calling from
• The phone number you are calling from
• Make sure that the ambulance service will be met outside the building and be informed of whether there are special circumstances to be aware of - pressure bottles, chemicals etc.
• Notify the safety supervisor and the head of department

In case of acute illness or injury, you must call first, before you bring a person to the emergency room.

On weekdays from 8 am to 4 pm, you should call your own general practitioner.
On weekdays from 4 pm to 8 am, at weekends and on public holidays, you should call the emergency doctor service at 7011 3131.

You should state the civil registration number of the injured person. If the accident is serious and life-threatening call 112 instead.

Eye wash bottle

• Grab the bottle from the stand
• Hit the eye-cup hard against the bottle with a flat hand
• Remove the lid
• Place the eye-cup against the eye and rinse by squeezing the bottle

Alone:

• Prepare the bottle as described above
• Open your eye with your thumb and forefinger
• Gently place the eye-cup against the eye - with your eye opened
• Rinse liberally by squeezing the bottle several times

With assistant:

Severe chemical burns will cause the eye to close by reflex, making the injured person unable to rinse the eye sufficiently. The person needs assistance. 

• The assistants open the injured eye with the thumb and forefinger
• The eye-cup is placed a hand breadth from the eye
• Rinse liberally by squeezing the bottle

Eye shower

(it is also well suited for rinsing burns and chemical burns)

• Grab the shower from the stand by the sink
• Squeeze the red handle
• Rinse as described with the eye wash bottle

Note: Make sure to rinse the eyelid liberally!

• Rinse the burned area with cold water
• Remove loose clothing around the burned area
• Continue rinsing the burned area while someone else fetches a container with cold water (15^oC)
• Immerse the burned area in the water and keep it there for at least 30 minutes
• Apply a cold, soaked compression on the burned area and bring the injured person to the emergency room (Remember to call first at 70 11 31 31)

Contact a doctor in case of major 1^st and 2^nd degree burns, all 3^rd degree burns and burns in the face.

Internal chemical burns

• Do not induce vomiting
• Immediately give plenty of milk or water to drink
  
• Exception: Do not give an unconscious person anything to drink
• Call an ambulance. Bring information about the chemical that has been ingested (name, chemical formula, container and instructions)

External chemical burns

• Immediately rinse with plenty of cold or lukewarm water
• Remove clothes - continue the rinsing for 10 minutes
• If it is still painful continue rinsing for another 10 minutes
• If it is considered necessary bring the injured person to the emergency room. Remember to call first at 70 11 31 31. Bring information about the chemical (name, chemical formula, container or instructions)

Chemical eye burns

• Immediately rinse with plenty of water
• Rinse from the root of the nose and outwards
• Rinse for 5 minutes, if it is acids. Rinse for 10-15 minutes, if it is bases or inorganic acids
• Also rinse during the transport to the emergency room
• Go to the emergency room. Remember to call first at 70 11 31 31. Bring information about the chemical (name, chemical formula, container or instructions)

See also the section: "Use of eye wash bottles"

Is the victim awake:

• Contact the Emergency Room, Ambulance Control Centre or the Poison Control Hotline as soon as possible
• Shock prevention: Place the victim in recovery position (he can become unconscious)
• Call an ambulance. If there is any doubt about the identity of the substance that has been ingested, bring some of the vomit to the emergency room

Is the victim unconscious:

• Place the victim in recovery position
• Call an ambulance. Bring information about the substance (name chemical formula, container or instructions)

There are band-aids in every corridor.

There is a large first aid bag in the Information Office.

There is a stretcher in the goods delivery.

Please be informed about the placement of the first aid equipment before you find yourself in a situation where you need the equipment. Notify your work environment group if you detect any faults and flaws.